Skip to main content
DESelect Security Help Center home page Security Portal
Submit a request
Sign in
  1. DESelect Security
  2. A16. Information Security Incident Management
  3. General

General

  • Are data recovery processes in place?
  • Do you have a written incident response plan in place?
  • Do you maintain written disaster recovery procedures / a Disaster Recovery Plan (CRP)?
  • Have you experienced a cybersecurity event in the past two years?
  • Will you share the results of a cybersecurity audit if you conduct any?
  • Will you agree to provide all reasonable assistance with any investigation into a cybersecurity incident affecting our data?
  • Will you agree to coordinate with us on any external communications relating to a cyber incident that involves our data?
  • Do you have agreements with subprocessors about data breach notifications?
  • What is your policy / SLA on breach notifications?
  • Please describe the service level agreements (SLA) for disaster recovery (RTO/RPO) and what system performance you guarantee after recovery?
  • Have you implemented backup or recovery mechanisms to ensure compliance with regulatory, statutory, contractual or business requirements?
  • Have you tested your security incident response plans in the last year?
  • Do you have the capability to recover data for a specific customer in the case of a failure or data loss?
Copyright © DESelect bv. All rights reserved.
  • DESelect Support
  • DESelect.com
  • Trust Status Page
  • Privacy Policy
  • Terms of Service
Powered by Zendesk