Do your terms and conditions contain a framework and/or process for dispute resolution, for example in the event of loss or damage to digital content?

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• Is personal data and confidential information that is stored in the cloud encrypted on database level?
• Do you conduct application penetration tests of your cloud infrastructure regularly?
• Is any 3rd party / open source software used within your solution?
• Which subcontractors do you work with?
• Do you have a data privacy policy?